The objective of this process is to review and reflect as a team to identify lessons on what went well, what didn’t work as expected, and where improvements are needed. This involves examining how tasks move through the workflow to understand the workflow, cycle time, and the areas where the flow is slowing down or getting stuck.
It also includes refining the Kanban Workflow and gathering insights from stakeholders to ensure better support for team workflows, aligning the workflow with broader organizational goals, and addressing any service-level concerns. Additionally, it facilitates the use of quantitative data to implement improvements, monitor impact, and maintain a steady flow.
Figure 8.5: Conduct Retrospectives (Overview)
Note: Asterisks (*) denote a “mandatory” input, tool, or output for the corresponding process.